Shipping and Tracking

We use Australia Post.

 

Australia Post Regular Postpak Option/ No Signature - No Insurance:

This option is the basic Australia Post letter option. Your goods will come in a padded Postpak and sent without a tracking number and with NO insurance.

PLEASE NOTE: If you choose this method of shipping it is totally at your own risk and if your goods do NOT arrive Voodoo Body Jewellery & Acc will not be held accountable.

 

Registered Post Option - Australia:

Registered Post is the safest option with a tracking number so if you don't receive your delivery we can trace it although it can take up to 10 business days to arrive.

If you choose Registered Post you will be required to sign on delivery. Australia Post will not leave the items without a signature however if no one is home when they attempt to deliver you will be carded.

This means Australia Post will put a card in your letterbox for you to present at the Australia Post indicated on the card.

You will also need to take some ID with your matching address on it.

Australia Post will hold onto your parcel for 10 working days then if your item is 'Unclaimed' they will send the goods back to Voodoo Body Jewellery & Acc as a 'Return to Sender'.

We will then notify you of this to arrange another delivery.

If this happens this will incur a re-delivery fee of $6.50 payable by the customer.

Please allow 10 business days for your Registered Post delivery before you 'Contact Us'.

 

Priority Registered Post Option - Australia

This is just the same as the Registered Post option however for an extra .50 cents your items will be sent as priority with a 3-4 business day turn around.

 

Express Post Option - Australia:

Express Post is the quickest option taking just 1-2 business days with a tracking number depending what state you are in however there is no signature on delivery so if there is no one home to accept delivery Australia Post will leave the goods unattended.

To have your items dispatched for next day delivery your order needs to be in before 5pm Western Standard time as we pack all orders each day after this time. Any Express Post orders placed after this 5pm will be packed the following afternoon therefore taking an extra day for delivery.

Our last mail drop for the week is Saturday mornings then continuing on Monday's.

NOTE: If you're items go missing from the letter box or your house Voodoo Body Jewellery & Acc will not be held accountable for this.

The tracking number will trace your goods up to delivery to your house then the items are left at your own risk.

 

Express Post with Signature Option - Australia:

This option is your regular Express Post option however it is a signature on delivery. This means your items will not be left at the delivery point unless there is someone to sign for them. If there is no one at home to sign you will be carded the same as the Registered Post Option and you will then need to collect your parcel from your local Australia Post.

 

For Tracking:

Please click on the link below and enter the tracking number provided.

http://auspost.com.au/track/

 

International Shipping:

Voodoo Body Jewwellery & Acc now ships to many countries. If you can not find your country in the list at checkout please feel free to Contact Us to let us know and we can set up an option for you.

 

New Zealand & Asia Pacific Regular Air Mail $3.00 AUD

Rest of the World Regular Air Mail $4.00 AUD

With this option the goods are dispatched in a padded Post Pak and are sent to you Regular Air Mail with NO tracking number and NO Insurace and is purely at the customers risk.

PLEASE NOTE: If the goods do not arrive to your door for any reason Voodoo Body Jewellery & Acc will NOT be held accountable. 

 

Registered International Air Mail:

New Zealand - $18.00 AUD

Asia Pacific - 20.00 AUD

Rest of the World - 26.00

This option gives you tracking and insurance of goods valued up to $100.00 AUD with a signature required on delivery. If the customer is not home at the time of delivery a card will be left in the mailbox with instructions on where and how to pick your goods up.